Privacy Policy

LayerBags values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, browse our products, place an order, or contact our support team.

Information We Collect

We may collect personal information that you voluntarily provide when using our website, including your name, email address, phone number, billing address, shipping address, order details, and payment-related information processed through secure payment providers.

We may also collect non-personal information such as browser type, device information, pages visited, referral sources, and general website usage data to help improve performance, security, and customer experience.

How We Use Your Information

LayerBags may use collected information to:

• Process and fulfill orders for bags, wallets, leather accessories, and related products.
• Provide order confirmations, shipping updates, and customer support.
• Respond to inquiries, returns, refund requests, and service-related messages.
• Improve website functionality, product offerings, and shopping experience.
• Detect, prevent, and address fraud, unauthorized activity, or security issues.
• Send promotional updates where permitted or where you have opted in.

Payment Security

Payments are handled through secure third-party payment processors. LayerBags does not store full payment card details on our website. Payment providers may collect and process payment information according to their own security and privacy standards.

Cookies & Tracking

Our website may use cookies and similar technologies to improve browsing, remember preferences, analyze website traffic, and support essential store functionality. You may adjust cookie settings through your browser, although some features may not function properly if cookies are disabled.

Sharing of Information

LayerBags does not sell customer personal information. We may share necessary information with trusted service providers such as payment processors, shipping carriers, website hosting providers, analytics tools, and customer support systems where required to operate our store and fulfill orders.

We may also disclose information if required by law, legal process, fraud prevention needs, or to protect the rights, property, and safety of LayerBags, our customers, or others.

Data Retention

We retain customer information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, maintain records, resolve disputes, and improve business operations.

Customer Rights

Depending on your location, you may have the right to request access, correction, update, or deletion of your personal information. To make a privacy-related request, please contact us through the official Contact page.

Third-Party Links

Our website may include links to third-party websites or services. LayerBags is not responsible for the privacy practices, content, or security of external websites.

Policy Updates

LayerBags may update this Privacy Policy periodically to reflect changes in our services, website operations, or legal requirements. Updates will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or how your information is handled, please contact the LayerBags support team through the official Contact page.